Please be as specific as possible when describing the problem. 

1. Which product are you having a problem with?
   Please Select One AddXPStyle Faena Mail Faena MRP 2004 Faena MyID Faena Notepad Faena SendMail FileBatchRename Photo Retouching Service GoldLaser.com Other
   
   What version of the software are you using?
   You can find the version by going to the About menu in the product and selecting "About", or from the readme file.
   
   (example: "3.3.9". )
   
    
2. Are you a registered user?
   Yes No
   
    
3. What operating system are you using?
   Please Select One Windows 2008 Windows Vista Linux Windows 2003 Windows XP Windows 2000 Windows NT Windows ME Windows 98 Windows 95 Windows 3.1 Other   - Windows Language
   (example: Windows 95 English Version)
   
    
4. Please enter a brief one-line description of the problem:
   
   (example: "Upgrade problem")
    
5. If the problem is reproducible, please list the steps required to cause it,
   leaving a blank line between steps:
   
   (example: "1. Create a new account. 2. Insert some text ...")
   
   If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:
   
   (note: it is much harder for us to fix non-reproducible bugs)
   
    
6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:
   
   
    
7. Please provide us with the following information in case we need to contact you:

   E-mail: