Hotel Policies

Check-in begins after 4:00 PM / Check-out by 12:00 PM 

One room night and tax deposit apply at time of reservation with a valid credit card guarantee policy. Deposit is subject to change based on rate type and blackout dates.  

Credit card used to make the room reservation is required at check-in 

Valid government issued photo identification will be required at check-in 

Must be 18 years or older for room bookings and stay 

Children under the age of 12 years granted complimentary stay in the existing bedding configuration. Rollaway beds available for certain room types at extra cost 

To cover incidentals, a $250/per night hold is placed on guest credit card  

Early arrival/late departure obtainable based on availability. Guaranteed early arrival/late departure available for additional fee dependent on date and room type.  

Cancelations may be made 7 days prior to arrival or deposit is forfeited. Seasonal and rate specific exceptions may apply.  

Early departures are subject to fee: fee of one room night plus tax issued to departures of one-night prior,  50% of remaining room balance plus tax balance issued to departures of two or more nights prior 

Faena Hotel Miami Beach is a non-smoking property. Any room that has been used for smoking is subject to an additional smoking fee.  

Faena Hotel Miami Beach is a pet friendly property and welcome all four legged furry travelers up to 25 lbs. A pet fee of $250 non refundable deposit + a $25 per night fee will be incurred during the stay. Pet admission is subject to change based on local government ordinances.  

Valet service available for all vehicles. $58 ++ per vehicle for overnight valet 

Resort Fee Inclusions: 

• • $45.00 + 14% tax daily charge 
• • Complimentary Access to Tierra Santa Healing House wet spa  
• • Complimentary Access to our Oceanfront Fitness center in Tierra Santa Healing House 
• • Complimentary Chaise lounges, umbrella and towel service at Faena pool & beach 
• • Digital newspapers via iPad  
• • Unlimited local calls  
• • In-Room and property-wide WiFi 
• • Welcome beverage  
• • Access to house car upon first come availability  
• • Art tour of Faena Hotel on appointment basis 

At Faena, the safety and wellbeing of our guests and team members remains our top priority. With your security, safety and health in mind, we have enhanced our health and safety protocols to adhere to the recommendations and guidelines set by the City of Miami Beach.